FAQS
How long will it take to ship my order?
All orders are processed and shipped within 2 business days. If for any reason shipping is delayed, we will notify you via email immediately.
Shipping internationally?
Yes, please allow 10-14 days to receive.
Do you have guarantees?
100% money back guarantee if you're not feeling the product.
Just let us know 30 days within purchasing the product.
I’ve tried many lip balms before, what makes this different?
As you can see in the reviews, it really moisturises your lips and stops them from being dry. You don’t have to reapply often as it is long lasting. And it’s organic, no nasties in the product at all! No chemicals will be applied to your skin.
What happens if I don't see results?
We have a 30 day money back guarantee :)
How long until I see results?
Only a few days but you will feel a difference as soon as you apply.
Why does the lip balm become grainy?
Due to the butters in the balm it may crystallize. The good news is that you can actually reverse this issue by heating the balm up.
What is the expiry date for products?
Best before 12-18 months
Do Balmybee products contain tree nuts, peanuts, sesame seeds, and/or sunflower seeds?
Certain products do contain ingredients derived from sunflower seeds and tree nuts, for more information and to find out about specific products, please contact us on info@balmybee.com.au
How should Balmybee lip balm be stored?
In a cool, dry place.
Be mindful due to the natural and organic ingredients it will melt in hot places.
Do you test any of your products on animals?
No
Does Balmybee lip balm contain any parabens, preservatives, sulphates, diary ?
No.